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Orbitmatic

Orbitmatic / Phone & device repair

The repair shop system that runs your counter, your workshop and your growth.

One till for repairs and accessories. Every device tracked from drop-off to collection. Stock across all your branches.

  1. 01Drop off
  2. 02Repair
  3. 03Ready
  4. 04Collect

One device. One history. Every step connected.

01 / From scattered to connected

You know the mess. Here’s the way out.

01

Your day today

Sticky notes on devices. A name, a number, a guess.

Your day with Orbitmatic

A repair record with the device, condition, passcode and customer signature together.

02

Your day today

A spreadsheet for prices. Which version is right?

Your day with Orbitmatic

One editable price list for hundreds of models, ready at the counter.

03

Your day today

WhatsApp messages asking: ‘Is my phone ready?’

Your day with Orbitmatic

A customer tracking page and ready texts that keep people in the loop.

04

Your day today

A busy workshop. No idea what a screen repair really earns.

Your day with Orbitmatic

An owner dashboard with repair revenue, fitted-part costs and real margins.

02 / Inside your shop

From the first hello to the next repair.

Take a look around the system your team uses every day.

01 /

Today

Collections, overdue jobs and booked drop-offs. Know what needs you first.

Today — Collections, overdue jobs and booked drop-offs. Know what needs you first.
02 /

New repair

Find the model, select the repair and see the phone scan highlight the affected parts.

New repair — Find the model, select the repair and see the phone scan highlight the affected parts.
03 /

Workshop board

Every device has a stage. Move work forward, from received to ready.

Workshop board — Every device has a stage. Move work forward, from received to ready.
04 /

Till

Repairs and accessories on one ticket, with deposits and split payments.

Till — Repairs and accessories on one ticket, with deposits and split payments.
05 /

Owner dashboard

See takings, repair margins and branch performance in one clear view.

Owner dashboard — See takings, repair margins and branch performance in one clear view.
06 /

Customer tracking

A personal tracking page on their phone. The status, the next step and your contact details.

Customer tracking — A personal tracking page on their phone. The status, the next step and your contact details.

03 / Built for the whole day

A proper system. Right down to the details.

01 /

A complete drop-off

Passcode, condition check, photos and customer signature on the repair record.

02 /

A connected workshop

A clear board for every stage, with ready texts when it’s time to collect.

03 /

One capable till

Barcode scanning, split payments, deposits, returns and credit notes.

04 /

Your repair price list

Hundreds of models. Your services, your prices, easy to import or edit.

05 /

Stock across branches

See what is where, transfer parts and receive them at the destination shop.

06 /

Buy-backs, properly recorded

IMEI validation and duplicate checks, seller details and a proper purchase register.

07 /

Cash open and close

Opening float, cash movements and an end-of-day count against expected takings.

08 /

Real repair margins

See repair revenue against recorded fitted-part costs, with missing costs visible.

09 /

Online price check & booking

Let customers find their model, check the price and book a drop-off.

10 /

Reviews after collection

Invite a review after every collection through the customer tracking page.

11 /

Use the devices you have

Works on iPad, any computer and phones. Keep the counter and workshop connected.

12 /

English and French

Give your team and customers the experience in their language.

04 / The next chapter

When you are ready for more customers

Your operations in order. Your next stage of growth, built around the same business.

AI receptionist

Answer calls and turn enquiries into bookings while your team repairs.

WhatsApp & Instagram assistant

Keep conversations moving and help customers take the next step.

Website with instant quotes

Give every search a useful answer and a clear route to your counter.

Google & Meta ads

Reach the people looking for your services and follow the results.

Reviews

Make customer feedback part of every completed repair.

Design

A consistent identity, from your shopfront to your customers’ screens.

Talk to us

Less chasing. More repairing. Room to grow.

Show us how your shop works. We’ll show you how it all comes together. Tell us about your business, then pick a discovery-call time.

Book a demo

A few things you might be wondering.

Do I need special hardware?

Use any iPad or computer, plus any receipt printer and barcode scanner. We’ll walk through your counter setup on the demo.

Can I use my own prices?

Yes. Import your price list or edit models and repair prices directly in the system.

Can I run several shops?

Yes. Each branch has its own stock, with transfers between shops and an owner view across the business.

Who owns my data?

You do. Your business and customer data is yours and exportable.